There’s a lot written about great teams, and, understandably, much of it is focused on how they get it right. We read about aligning individual contribution, solution-focused communication, building a team-climate that encourages risk-taking, etc etc etc. All the positives that allow good teams to evolve into great teams. Over my career I’ve worked with a lot of great teams, across a broad range of sectors and geographies, and I want to suggest a further, little-recognised, attribute of a great team – how they deal, individually and collectively, with getting it wrong. It’s a bit of a cliche, but great...