There are a great number of activities that a facilitator can build into an intervention with the purpose of building trust between participants. However, there’s a different, and potentially more important, interpersonal trust relationship that exists in the training room, and ought to be given priority in opening any programme of learning. This is the trust that needs to exist between the facilitator and every one of the learners, and it needs to exist on both an individual and collective level. Ignore this relationship at your peril! So why is it important? How do I establish and maintain it? How...